DSL NOC Technician Job

DSL NOC (NETWORK OPERATIONS CENTER) TECHNICIAN needed for a long term contract opportunity with Yoh's client located in Gardner, KS.

NOTE that this position is locally based; relocation or working remotely are not available.

TOP SKILLS YOU SHOULD POSSESS:

- NOC experience
- Troubleshooting/Technical aptitude
- Must be able to work any shift.

WHAT YOU'LL BE DOING:

- Answer inbound calls from Installation, Repair, and Provisioning Teams.
- Resolve, dispatch, or escalate individual customer trouble reports.
- Monitor and update ticket queue.
- Provide maintenance support for High Speed Internet Network.
- Working cross departmentally to ensure that outages are properly reported and resolved.

WHAT YOU NEED TO BRING TO THE TABLE:

- Two to three (2-3) years of experience in Telecommunications.
- Two (2) years experience with ATM, SONET, Ethernet, IP.
- General knowledge of DSL, Cable, Telephone Switching, T1 Delivery, Fiber Transport and FTTH, WAN/LAN experience
- Previous experience working in a NOC environment and experience working with Remedy ticketing systems.
- Have experience navigating in a Windows environment.
- Flexibility to work in 24 x 7 x 365 environment.

GET HIRED, APPLY NOW!

RECRUITER: Nikki White

Yoh, a DayJ2W: TELECOM

Tax Term: CON_W2J2WBRKSC

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Branch: IT & Telecom