Director, Client Services - Medical Communications Agency - CA

ACCOUNT DIRECTOR - MEDICAL COMMUNICATIONS AGENCY - SAN FRANCISCO

My client, a prominent global medical communications agency, is looking for a strategic account lead to manage current accounts and lead the internal team. Further, they have just won a bunch of new business and this is a great opportunity to join the rapidly expanding agency!

Key Job Responsibilities:

Client Management

* Demonstrate ability to communicate with clients about account and brand strategic needs that lead to organic growth
* Facilitate regular touch points with client to gauge performance and develop relationship
* Discuss efficiencies and areas of improvement for account and project work with client
* Mentor account project leads on superior client management

Management Support and Oversight

* Demonstrate superior management skills in the following areas:

* Delegation of work to account project leads
* Providing appropriate level of one-on-one time with direct reports
* Complying with performance review documentation
* Managing internal team dynamic issues and challenges

* Demonstrate ability to troubleshoot and make decisions independent from senior management

Financial Management

* Demonstrate team accountability in the following areas:

*
* Estimate and statement of work development for new projects
* Client signed estimate, PO, and invoice tracking
* Regular and accurate budget reconciliations for all projects

* Communicating budget-related details to client

Business Development

* Assist senior management in identifying and quantifying areas for growth
* Drive organic new business growth within existing accounts
* Develop proposals and deliver new business presentations for new business prospects

JOB QUALIFICATIONS:

Required: Bachelor's degree in related field

* Minimum of 5 years in marketing or advertising
* Minimum of 5 years relevant experience with inVentiv Medical Communications

Preferred: MBA or advanced degree in related field

* 6-10 years relevant experience in marketing or advertising
* 6-10 years relevant experience with inVentiv Medical Communications

* Must be able to travel up to 25-30% of the time
* Must have a thorough understanding of client's business/category and demonstrate a best in class approach in offering marketing solutions to an assignment clients or category
* Prior business development experience and demonstrated success
* Strong analytical and strategic planning skills
* Demonstrated success in managing a cross-functional team
* Excellent interpersonal and communication skills (may require specific industry and therapeutic expertise)
* Demonstrated experience working on any and all of the following:
* Pharmaceutical brand launch
* Professional marketing (e.g. Direct-to-Physician, Managed Care/Health Care plans, devices, pharmacies, etc.)
* Consumer Marketing (e.g. Direct-to-Patient, Relationship Marketing, Consumer Advertising, etc.)

To find out more about Real Staffing please visit www.realstaffing.com