Digital User Designer/Researcher

Multiple contract opportunities with a prestigious government client based in Newcastle Upon Tyne.

Roles cover all disciplines within UX including Design and Research.

Main Duties and Responsibilities:

- Apply knowledge in human factors, ethnography, and the user-centred design process to product and service design in an iterative development environment.
- Use findings of user data to work closely with designers and analysts to iterate the developing service.
- Manage business relations with usability and market research agencies to support necessary research processes.
- Experience in: taking a lead User Researcher role within a team, setting research direction and mentoring junior research colleagues.
- Managing team dynamics and holding sufficient authority to effectively challenge points of design without alienating individuals.
- Working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances.
- Quantitative research methodologies.
- Proven experience of gathering user requirements for web based services.
- Managing, executing and analysing usability test and research sessions.
- Working in an agile development environment with User Experience teams, designers and developers to create new digital products and services.
- Audience modelling and developing design personas.
- Experience across web content, tools and transactional services, especially those with complex user journeys.

Any experience with GDS compliance is highly advantageous.

All contract opportunies pay a day rate between £400-500 dependent on experience.

Spring Technology is acting as an Employment Business in relation to this vacancy.

Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.