Digital Service Lead - CTC - Norwich, East Anglia

Digital Services Lead - CTC required for a Government client based Norwich, East Anglia.

Main Duties and Responsibilities: Provide hands on support to the technical architect in the design of operational digital services; Provide hands-on technical capability in the development, operation and ongoing improvement of a complex, transformational digital service serving millions of users; Develop a deep understanding of the department s digital service user needs and ensure that new technology is built to support them; Provide technical hands on guidance and advice for production of quality code; Understand and manage system quality with regards to simplicity, usability, availability, security and fraud avoidance; Work with external suppliers to ensure that their system architectures are robust, scalable, open and secure, with appropriate overall system design and integration points/APIs, to deliver a high quality user experience.

CAPABILITIES

Well developed analytical, organisational and problem solving skills. Uses information to ensure the evidence base for the clients strategy and work is open to critical challenge and inspires the confidence of stakeholders

Outstanding stakeholder management skills, including the ability to engage and influence in complex customer and supplier environments An excellent communicator, with consultative selling skills and the gravitas to build credible peer relationships with decision makers

Strong numeracy skills with the ability to confidently handle numbers and/or undertake complex statistical analysis

Proven Project Management skills

Will be able to lead a culture of continuous improvement driving efficient and new ways of working to establish a centre of procurement excellence in all that it does

Excellent IT skills in a Microsoft windows environment including Word, Excel, and PowerPoint

Excellent oral and written communication skills with the ability to communicate at a variety of levels including presentation skills

- SmartSourcing provides services as an Employment Agency and welcomes applications from all suitably qualified people regardless of age, race, religion, disability, age, gender or sexual orientation.