Desktop Support Engineer

WE ARE LOOKING FOR DESKTOP SUPPORT ENGINEER FOR AN URGENT OPENING WITH ONE OF OUR ESTEEMED CLIENTS.

Job Title: Desktop Support Engineer
Job Location: Paris , France
JOB TYPE: CONTRACT

REQUIRED SKILLS/QUALIFICATIONS:

Hands on experience as deskside/Onsite support/local IT engineer
Strong Microsoft Operating System installation(Win XP/Win 7Win 8.1/MAC) and troubleshooting skills
Strong Experience in Providing Hands & feet Support for Network and Datacenter Equipments/Devices
Strong experience in troubleshooting MS Office (Outlook, Word, Excel, Powerpoint etc)
Strong desktop support knowledge including hardware, software, and networking concepts
Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds
Good knowledge of MAC OS, IPAD and Android devices
Knowledge in windows Image build process and SCCM deployments.
Basic understanding of Audio/Video equipment and conference room setup
User account creation for Active Directory, Exchange Mailboxes, Distribution lists
Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Escalations
Troubleshoot and assist end users with mobile device setup, activations and performance issues.
Handheld - Blackberry, Android & IOS support knowledge
Strong Customer service skills
Strong written and verbal communication skills

OTHER SKILLS/EXPERIENCE:

- Must have professional experience using various Windows desktop operating systems.
- Strong desktop support experience required. Excellent trouble-shooting skills
- Must Have experience in Providing smart hands support for Network and Datacenter Equipment

SHOULD HAVE EXPERIENCE WITH BELOW:

1. Relevant experience Enterprise desktop support more than 500 devices(2-5 Years)
2. Hands and feet support for network and datacenter and Telecom.
3. Basic to Intermediate Experience in supporting MAC-L2

About the Employer

The employer is a multibillion dollar global IT Services company which specializes in providing IT services, outsourced research and development, infrastructure outsourcing, business process outsourcing (BPO) and business consulting services to many global Fortune 500 clients across various verticals like financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom and media.

About US

Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies.