Demand Manager

DESCRIPTION

The Enterprise Technology (ET) Demand Planning group is responsible for managing Cost and Cost recovery for the business demand of Enterprise Technology Services
- Analyze, define, obtain approval and implement the validation of the costs and invoices from suppliers under Enterprise Technology Service Operations Management;
- Data mining through large amounts of data and picking out relevant information;
- Compile and summaries them with clear and concise message to leadership;
- Provide data analysis support;
- Develop and maintain database;
- Provide operational supporting according to the line of business;
- Forecast Business demand (costs) for future and outer years, including strategies to influence demand that resulted in optimized and affordable IT as an outcome for the businesses;
- Data analytics with tools such as Power BI, Alterix and Splunk;
- Proactively engage with the greater Enterprise Technology Service Operations Management team and business representatives to understand cost management options and improvement opportunities;
- Ensure alignment of cost management picture across the organization;
- Workforce planning, strategy and HR coordination activities Dimensions and Special Challenges; Vast scope and complexity of services, encompassing all the organiztion's IT Business Analysis and Finance skills needed;
- Strong stakeholder management needed.

TECHNICAL SKILLS AND EXPERIENCE

- Finance background (ie. Education) with experience supporting IT or IT background with Run and Maintain (non-project) Cost Management background;
- Business and Data analysis (> 8 years);
- Advanced Excel;
- Advanced Access;
- SQL database (Oracle or SQL Server);
- Strong communication skills - spoken, written; stakeholder engagement skills - all levels in supplier and customer domains;
- Demonstrated self initiative and working with ambiguity skills;
- Drive to deliver demonstrable value to the businesses;
- Negotiation skills and commercial mindset.

SOFT SKILLS AND EXPERIENCE

- Prior Oil
- Splunk knowledge;
- ServiceNow data and reporting expertise;
- Azure Cloud Health knowledge;
- Power BI expertise;
- Alterix knowledge.

Michael Bailey International is acting as an Employment Business in relation to this vacancy.