Data Center Technician

As a DATA CENTER TECHNICIAN, you will be the primary resolver for your support team, and are skilled at troubleshooting one or more operating systems. You are able to troubleshoot and solve all but the most complex infrastructure issues. Issues are escalated to the appropriate resolver groups when necessary. You create and maintain documentation on technologies you support and are able to convey SOPs to junior staff. You understand all aspects of the equipment you support. You know how to innovate and make decisions on your own, but also know how to take direction when it is given, paying attention to all details involved.

You are able to execute small projects on your own and work with your manager in planning and executing larger local projects. You act as an escalation point for junior technicians. You understand all aspects of the equipment you support.

BASIC QUALIFICATIONS

- Associate's degree in IT-related field and 2 years of progressively responsible experience
- IT Hardware Concepts: RAID, SAN, x86 Architecture, SCSI
- Linux/Unix Administration:
- Boot Process
- GRUB/LILO
- File Systems
- Network device and protocol configuration
- Directory Structure
- Performance Management/Troubleshooting
- Base Operating System Install
- Scripting: Perl, Python, Bash
- Core OS Services: ssh, Telnet, ftp, NFS, DNS, dhcp, Samba, ldap, cvs
- Networking Protocols (OSI Model)
- Copper/Fiber Optic Testing/Cabling Standards
- Ability to lift up to 75 lbs. required
- May require working in cramped spaces or elevated locations.
- Interested candidates must be willing to work rotating shifts (day/night) as well as weekends
- Required to wear a pager for communication, information, emergency, and on-call situations
- Must possess a valid driver's license, own vehicle, and pass a driving record check to operate company vehicles; travel between sites/locations may occur during the workday
- Must pass a background check.

PREFERRED QUALIFICATIONS

- Hands-on experience with one or more of the follow hardware platforms (eg Dell, HP) a plus
- Networking experience with CCNA and/or Network+ certifications a plus
- Previous experience working in a Data Center environment (racking and stacking gear, cable management, hot and cold aisle containment)
- Data Center Technicians must have or obtain within three months of hire, APS certification on the Proliant products and CompTIA Server+ Certification