Customer Service Representative - Camberley

Customer Service, Call Centre, verbal/written communication skills, data entry, data processing,

Role: Customer Service Representative
Industry: Pharmaceutical
Location: Camberley, Surrey
Hourly rate: up to £9.49 per hour

Pharmaceutical Giant based in Surrey has several fantastic new opportunities for experienced Customer Service Representatives to join a dynamic and growing Customer Service team. The Customer Service Team provide key services in relation to product supply from a customer service perspective.

This is an initial temporary contract for 6 months (with the possibility of extending further) and a fantastic opportunity to join a Global brand and further a career within customer service.

Overall goal
*You will be joining a growth team, in a dynamic and fast paced customer oriented environment and you can expect a competitive, industry benchmarked salary package.

Essential skills:
*Previous experience in a customer service team is desirable, ideally in a call centre environment.
*Excellent verbal and written communication and interpersonal skills.
*Ability to multi-task phone, data entry and customer service in a fast paced environment.
*Able to prioritise and meet deadlines.
*Demonstrated customer focus and service orientation - can do and results oriented.
*Strong problem solving skills with a flexible, adaptable team focused approach.
*Demonstrated accurate and fast data processing skills along with working knowledge of customer service systems and Microsoft Office applications.

Key responsibilities
*Facilitating correct delivery and invoicing of product orders and associated entry and finance processing.
*Provide outstanding levels of service, accuracy and effectiveness in resolving enquiries by telephone, email, fax and mail
*Meet individual and department performance measures in quality, service and efficiency
*Ensuring you gain and maintain a high level of knowledge and understanding of products, supply chain, finance and customer service procedures and policies.
*You will work closely with the sales teams and your colleagues in a proactive, fast paced, service oriented environment.

If you meet the requirements for this role, please apply online now with your Resume and covering letter.

hy-phen Limited is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.