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Customer Service Representative

Eingestellt von THE NATIONWIDE GROUP

Gesuchte Skills: Client, Network

Projektbeschreibung

NATIONWIDE APPRAISAL SERVICES (NAS) is Canada's premier appraisal management company and the most comprehensive source for real estate valuations. Established in 1996, NAS is Canada's FIRST WEB BASED VALUATION PLATFORM. Our innovation and experience has pioneered the way the mortgage industry does business today. The NAS customizable solution integrates lender specific business rules throughout the valuation process creating a consistent standard of lending criteria that simplifies the process for both Lenders and Mortgage Brokers. THE SUCCESS OF NAS IS TRULY DEFINED BY THE QUALITY AND PROFESSIONALISM OF CANADA'S LARGEST NETWORK OF INDEPENDENT REAL ESTATE APPRAISERS.

CUSTOMER SERVICE REPRESENTATIVE, BILINGUAL

Are you close to MARKHAM and fluent in both FRENCH AND ENGLISH? Do you have about 1 or 2 years of CUSTOMER SERVICE work under your belt, and the desire to deliver a SUPERIOR CLIENT EXPERIENCE? YOU DESERVE A JOB OPPORTUNITY THAT CAN TURN INTO A CAREER, SO KEEP READING:

We are recruiting for CUSTOMER SERVICE REPRESENTATIVES to join our dynamic team in our MARKHAM office for a 6 MONTHS CONTRACT (WITH THE POSSIBILITY OF RENEWAL AND/OR PERMANENT PLACEMENT ON OUR TEAM) STARTING EITHER ASAP OR THIS AUGUST!

WHAT YOU WOULD GET FULLY TRAINED TO DO:

- Monitoring appraisal requests from start through to completion, while delivering a superior client experience
- Managing the communication, and assignment of work between NAS, the lender and the appraisers
- Assigning tasks and handling all appraiser and client interactions
- Keeping appraisers and clients updated so all parties involved can meet expected turnaround time of service delivery

WHAT YOU ALREADY HAVE WHICH SETS YOU UP FOR SUCCESS WITH NAS:

- EXCELLENT COMMUNICATION SKILLS -VERBAL AND WRITTEN FLUENCY (BILINGUAL IN FRENCH/ENGLISH IS A MUST - HOWEVER IF YOU SPEAK SPANISH IN ADDITION TO FRENCH AND ENGLISH, EVEN BETTER!)
- Related post-secondary education is an asset
- Proficient computer skills including competency with MS Word, Excel and Outlook
- Industry experience in any of the following is an asset; business to business services, mortgage processing sector, call center/customer service environment, or professional data entry services
- Must have speedy and accurate typing skills
- MUST BE AVAILABLE TO WORK A VARIETY OF SHIFTS BETWEEN 8AM-8PM MONDAY TO FRIDAY AND OCCASIONAL WEEKENDS
- Students/Graduates of the RPA/RPAA and Professional Mortgage courses programs are highly desired

WE LOOK FORWARD TO WORKING WITH YOU! Use the APPLY NOW button to send us your resume and cover letter for consideration. We thank you for your interest, however only candidates selected for an interview will be contacted.

By applying to this position you are confirming you possess either a Canadian citizenship, permanent

Projektdetails

  • Einsatzort:

    Markham, Kanada

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

THE NATIONWIDE GROUP