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Customer Service Representative
Eingestellt von Brooksource
Gesuchte Skills: Client
Projektbeschreibung
Duration: Contract through November 28th, 2012
Pay: $10 an hour
Hours: Monday-Friday 8am-5pm
Location: Florham Park, NJ
Job Description:
Responsible for responding to inquiries and providing information to customers calling into a service hotline. Records all customer contact information in a call log. Evaluates situation, determines appropriate response and escalates to designated specialist/resource for resolution of customer's problem or complaint. Tracks issues escalated for resolution to ensure customer receives a timely response. Must have knowledge of the enterprise's business/products and demonstrate strong customer focused skills. ASSOCIATE\'S OR BACHELOR\'S DEGREE OR TECHNICAL INSTITUTE DEGREE/CERTIFICATE IN COMPUTER SCIENCE, INFORMATION SYSTEMS, BUSINESS ADMINISTRATION, OR OTHER RELATED FIELD. Or equivalent work experience. Typically has 0 to 2 years of related work experience.
Projektdetails
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Einsatzort:
Florham Park, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
11/28/2012
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung