Customer Service/HR

Customer Service

The successful candidate will support employees across the bank meet their HR needs. The position is within a contact centre environment with excellent customer service skills. Enquiries come through phone calls, but also via an internal web based query system.

Key Responsibilities

Ensure a positive experience for all employees by providing excellent service at all times
Take internal calls and web based queries and
Log all inbound calls and updates into a call loggingpractical knowledge of HR IT Systems (Oracle, Siebel) desirable

Desirable
An overall knowledge and experience of providing an HR service within the financial services industry, preferably in a contact centre environment, is desirable but not essential. Good administration skills and customer service skills are a requirement for this role.

The hours are between 8.30-5.30pm Monday - Friday, requiring reliable flexible individuals to accommodate the work schedule

If you have the above skills please apply via phone or email

Hy-phen Limited is acting as an Employment Business in relation to this vacancy.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.