Customer Service Advisor (Part Time)

A leading provider of IT communication services is currently looking for a Customer Service Support person to join their expanding team at their prestigious offices in Milton Keynes.

This will be to work on a part time basis 9am -1pm Mon to Fri with a rotated Saturday/Sunday.

You will be providing a variety of users with telephone helpdesk support dealing with a range of basic technical tasks for example resetting passwords or troubleshooting software issues. You will try to resolve queries at first contact, ensuring all calls are logged and tracked on the system. Where you are not able to solve the query you will pass to your second level support colleagues.

With your previous experience working within a customer-focussed environment you will have a good understanding of high customer service. With your positive 'can do' attitude, you will have great listening skills and be able to multi task to be able to manage a demanding workload in this fast paced and service level orientated role. If you're looking for the opportunity to build your career with an industry leader, then please forward your CV.

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