Customer Service Advisor - Belfast

As a Customer Service Advisor youll be the first point of telephone contact for our customers, and that will involve a lot more than just answering questions. In return, you can expect a first-class training programme, and a clearly defined career development path, through our advisor progression scheme. If youre willing to work hard, were ready to help you progress. At Santander were aiming to make everything simpler. We want to make it easier for our customers to do business with us so there will be no more banking jargon and much more straightforward customer-friendly advice. So theres never been a better time to join us at our bright, modern building in Belfast.As a Customer Service Advisor your skills and qualifications will include:Excellent listening and communication skillsA high level of motivationPrevious experience in a customer service roleA flexible approachStrong team working skillsAs youll be working in a regulated environment, a high level of numeracy and computer literacy are also essential. Rewarding youStarting salary is £14,287 OTE £1,200 bonusOther Santander benefits include:Shift allowance for late working after 9pm25 days Holiday plus bank holidaysProduct discountsRetail and High Street discountsPensionAnd many moreWe werent voted one of the Sunday Times 25 Best Big Companies to Work For for nothing - weve got a reward package thats simple, personal and fair. In addition to your pay and bonus, we offer you a benefits package thats flexible and allows you to be in control, as well as all the policies, tools and guidance to support you. We welcome applications from all sections of the community. Our Women in Business network provides women with valuable development tools. Were creating a better balance of women in management positions, and empowering everyone to fulfil their true career potential.Working hoursWe are recruiting full-time roles working 35 hours per week. You will be working on a 7 hour rotational shift between 7.00 am to 11.00 pm across Monday to Sunday.Why Santander?With over 150 years of experience, weve built a strong, international presence, with more branches worldwide than any other bank. Dedicated to making things simple, personal and fair for our customers our aim is to become the best bank in the UK, and we know we cant make it happen without our people. Thats why we promote an environment where everyone counts. With us, youll be encouraged to develop both professionally and personally, and by listening to your unique perspective, and turning your ideas into action, well grow along with you. We are committed to helping you achieve a reasonable balance between your home and working life. To support you in meeting your commitments outside of work, we offer a range of flexible work options, including part-time working, job sharing, career breaks and flexible holiday options and we support you to make a difference in your local community with volunteering and fundraising schemes.Time to applyIf this sounds like a role youre interested in then please apply on the link below. Santander welcomes applications from all sections of the community.