Customer Order Manager (m/f)

REFERENZNUMMER:

338385/2

IHRE AUFGABEN:

-Accept and take care of customer related projects in order to fulfil customer orders
-Creation of project plans and project reports
-Cross-functional responsibility for resource management
-Responsible for customer contact during realization phase of orders (spoc to customer)
-Presentation of services and products in front of customer
-Implement customer solution scenarios based on products and bespoke products
-Support processes from design to expansion and implementation of customer solution
-Support in the provision of customer-oriented documentations

IHRE QUALIFIKATIONEN:

-Experience in acting as a single point of contact for customer requests
-Experience in providing services to business customers and / or end customers
-Highly motivated and communicative, not scared of confrontation
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- highly advantageous:
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- Basic knowledge in IP routing and VPN technologies
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- know-how in workflow instruments and / or JIRA used as workflow instrument

WEITERE QUALIFIKATIONEN:

Project assistant