Customer Migration Manager - Retail Banking - Corporate Customers - Lo

ROLE - Customer Migration Manager

DURATION - 3 months

LOCATION - London

PURPOSE OF THE PROGRAMME

To deliver the Commercial element of the bank.

PURPOSE OF THE ROLE

The role is required to manage the High Impacts of WBM Corporate customers. Due to the complexity of these relationships they will need to be 'hand-held' through the redirection process to retained branches

Key Accountabilities/Deliverables:

- Agree contact strategy with the RM/RD and provide regular updates
- Communication and negotiation of best 'go to' branch with Transacting customers
- Maintain a record of all customer contacts and update the tracker tool/checklists of progress
- Completion and delivery of all required documentation
- Ensure all documentation is signed in accordance with mandates held

CORE SKILLS

- Knowledge of the Clearing system 
- Knowledge of counter transactions and core cash management products
- Negotiation skills
- Relationship Management experience
- Clean UK Drivers License
- Ability to work to deadlines
- Experience using MS Office (Excel, Word, PowerPoint and Outlook)

DESIRABLE SKILLS

- Can demonstrate ability to plan, organise and prioritise multiple tasks and workload
- Can demonstrate ability to work as part of a team
- Attention to detail

OTHER INFORMATION

Base location is flexible, can be London, Midlands, North, South West and Wales. Travel will be required in this role as customers are regionally spread. As this is customer facing there is likely to be more than one interview

Please note that, due to the high level of applications we receive, we are not able to provide individual responses. If you have not heard from us within 5 working days, please assume that you have not been successful on this occasion. Services advertised by Campion Willcocks & Associates Ltd are those of an agency and/or employment business.