Customer Migration Manager - Banking/Migration/Relationships

Customer Migration Managers.

My client, a large financial services organisation, is currently recruiting for multiple Customer Migration Managers to manage the relationship with commercial customers during a major change. These roles will be retained on a contract basis for an initial 3-6 month with potential to run through to 2015.

The selected contractors will be responsible for explaining impending changes to customers face to face and by telephone, ensuring a high level of customer experience is retained during the change period.

To be considered for this role applicants should have previous experience managing relationships with customers within a banking environment throughout a period of substantial change. You should have proven customer facing experience gained within a banking environment. Experience managing corporate customer relationships during a migration would be highly beneficial.

In addition to the above experience, applicants should demonstrate excellent interpersonal and organisational skills, a high level of motivation and attention to detail.

Please note these roles can be based in either Bristol or Cardiff but may involve some travel between offices.

If you are an experienced customer relationship manager with extensive banking experience and would like to hear more about these opportunities, please send in an up to date CV, clearly demonstrating all relevant skills.