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Customer Experience Lead - Financial Services

Eingestellt von Consol Partners

Gesuchte Skills: Design, Client

Projektbeschreibung

My Client is embarking on a large digital transformation project, and they are looking to speak to a customer experience lead with both digital and financial experience.

You must be able to:

- Coordinate customer insight gathering
- Defines and designs required experience
- Collects and integrates all customer insight and provide "customer and colleague" view on all activities: solution design, prioritisation, architecture, roll-out plan
- Pressure tests customer journey
- Challenge overall design to achieve best-in-class experience

We are looking foor people that have good digital and agile experience, and can adopt a new way of working. However you must also have experience of working in the financial services domian.

Projektdetails

  • Einsatzort:

    Amsterdam, Niederlande

  • Projektbeginn:

    asap

  • Projektdauer:

    12 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung, Medien/Design

  • Skills:

    design, client

Consol Partners