Customer Care Manager

My client requires a Customer Care Manager with technical understand. The ideal candidate will own and manages all customer communications or escalations pertaining to new install orders. Provides order status and drives timely resolution on behalf of the customer. Actively manages all service activation elements of customer orders from order entry through service turn up. Communicates order status to customers via conference call, emails and phone calls. Addresses customer requests, complaints and issues regarding their service order and delivery in a timely manner. This is a 3 month rolling contract that might have the opportunity to go permanent.

- Customer Care
- Order Processing

My client requires a Customer Care Manager with technical understand. If you're interested in joining a fast paced High-octane environment then apply now!

KEY SKILLS

- customer care
- customer service
- communication
- order entry

Allegis Group Limited and Aston Carter Limited operate Employment Businesses and Agencies and are companies within the Allegis Group Inc. group of companies, the fourth largest staffing company in the world, (collectively referred to as the "Allegis Group"). TEKsystems and Aerotek are divisions of Allegis Group Limited. Applicant data will be treated in accordance with the Allegis Group's Privacy Notice. By submitting personal data to any company or division within the Allegis Group, the applicant is providing explicit consent to the use of such data by the Allegis Group and to the transfer of such data to and from the Allegis Group companies within the UK, Europe and outside the European Economic Area in connection with the fulfilment of the applicant's voluntary requests, and the fulfilment of other job opportunities that match the applicant's profile, and confirms that they may be contacted about such job opportunities.