Credit IT Support Analyst

Credit IT Support Analyst Our client in NYC is currently looking for a full time, permanent employee to join their technology support team, salary is approx 100-140k. No relocation assistance is available. They are looking for someone with Credit and Electronic Trading / eTrading exposure, plus some support and technical skills (eg. Perl/shell/SQL etc). You will be sitting front office, so interacting directly with the users, therefore communication skills are key. The ideal candidate will be responsible for: * Interacting with the Credit business to log, prioritize, resolve, escalate (where required), and own all support issues through to completion. * Perform deep analysis of support requests to identify the most efficient solutions to client issues. * Keep abreast of the wider projects within the technology space, and where feasible, leverage these initiatives to improve issue resolution and client service. * Take on "System Specialist" responsibility for a suite of applications, and become a knowledge reference point for the support, development and project teams. * Delivery responsibility for minor works to support project initiatives and / or to improve client service. Please apply online if interested.

To find out more about Huxley Associates please visit www.huxley.com [1]

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[1] http://www.huxley.com