Content Delivery Manager

SUMMARY

- Implement web content via a Content Management System
- Ensures all customer-facing material is implemented correctly and efficiently and defects are completed per SLA timelines.
- Reviews, writes, and manages content business/technical/design requirements.
- Manage multiple projects/assignments.
- May be involved in user requirement definition, recommending business solutions/alternatives, assisting in RFP development and evaluations, and assisting clients in defining new services that ride on new technologies.
- May also be responsible for analysis of existing business processes, design and implementation of streamlined processes and leading client organizations in the identification, planning and implementation of business process solutions.
- Responsible for working across multiple IT organizations/functions on business strategies and functional/business architectures.
- Works as a liaison to clients and other IT organizations as a subject matter expert on the business processes they represent.
- Troubleshoot and resolve complex technical issues,
- Troubleshoot software

SKILLS

- Copywriting, editing, proofing skills, HTML skills.
- Experience implementing web content using a content management system editing site templates, publishing content files to tiered environments, testing online content in various browsers, JavaScript & CSS Scripting.
- 3 years + web content delivery experience.
- Application support
- Bachelor Degree
- Design - provisioning, and maintenance of networks
- Microsoft Operating System
- MS SQL Server
- MS Windows
- Multi task
- Network Operating System
- Principles of computer technology
- Prioritize