Community Manager I Job

ONLINE MARKETING COMMUNITY MANAGER needed for a CONTRACT opportunity with Yoh's client located in Neenah, WI.

WHAT YOU'LL BE DOING:

- Act as the external voice of the company and specific brands while simultaneously acting as the voice of the customers internally.
- Serves as a hub and has the ability to personally connect with the customers (humanize the company), shepherd & provide feedback to many departments internally (development, PR, marketing, legal service, tech support, digital, etc)
- Responsible for overseeing single or multiple brands within a category, and ensuring that internalsuch sources can be online or event based.
- Provide professional climate and interfacing/operations of own team and other Consumer Services departments and functions.
- Support senior staff in development, management, and maintenance of Consumer Services initiatives.
- Contributes in creating FAQs, responses.
- Partner with associate account lead(s) assigned to brand(s).
- Interface with worldwide counterparts in the development of brand-focused best practices.
- Keeps up to date on Consumer Service, Customer Experience, and contact center and social media industry trends and best practices.

WHAT YOU NEED TO BRING TO THE TABLE:

- Bachelor's degree, preferably in a relevant discipline (ie; PR, journalism, communication, marketing or other relevant areas)
- One to three (1-3) years experience
- Demonstrated equivalent ability and experience in online marketing and multimedia communication channels
- Ability to communicate with multimedia communication channels when necessary including phone, email, and live chat or mobile Proficient MS Office skills
- Online marketing experience

WHAT'S IN IT FOR YOU?

This is your opportunity to work for one of the leading consumer goods companies located in Neenah, WI

WHAT ARE YOU WAITING FOR? OPPORTUNITY IS CALLING, APPLY NOW!

Yoh, a DayTHIS ADDRESS IS EXCLUSIVELY FOR INDIVIDUALS WITH DISABILITIES REQUESTING APPLICATION ASSISTANCE.