Cloud Support Engineer

Location: Dublin
Salary: €400e - €450e per day Depending on Experience
Contract Type: 12 months + (Day Rate Contractor)
Start Date: Up to 1 Months Notice Period Accommodated

CLOUD SUPPORT ENGINEER

Alternative Titles: Site Reliability Engineer, Cloud Platform Support Engineer, Cloud Operations Analyst, Web Engineer, Internet Engineer

Our client a global technology giant is seeking an experienced CLOUD SUPPORT ENGINEER on a 6 month + contract basis. My client has an urgent requirement for experienced WEB BASED TECHNICAL ENGINEERS; you shall play a key role within a team of vastly skilled engineers in the design, build & operate large scale business oriented services for end customer on a global scale. This is an excellent opportunity to work with a leading Technology company and some of the latest cutting edge technologies.

As a CLOUD SUPPORT ENGINEER you shall be an experienced technologist with proven track record building large scalable services, creative thinker, problem solver, teacher, & learner. You will be at ease leading incident investigations & capable of identifying root cause in a complex, distributed environment.

Ideal candidates will come from an Infrastructure background and have good cloud technologies experience

PLEASE NOTE: Candidates must have full working rights in Ireland ie (a current Stamp 4 Visa or a EU Passport to be eligible to work in Ireland) to be considered for this role

CLOUD SUPPORT ENGINEER KEY RESPONSIBILITIES:

- Influence element design, architecture, standards & processes to ensure Security, Performance, and Operability & Scale
- Conduct presentation analysis/tuning & ensure accurate service capacity planning
- Recognize gaps in current technology & processes & recommend improvements
- Build tools, develop efficient DevOps processes, & contribute to our knowledge base
- Participate in on-call rotation duties
- Plan & conduct proof of concept projects with new technology & processes
- Optimize monitoring & self-healing capabilities
- Collaborate at depth with peers in Development & Program Management

CLOUD SUPPORT ENGINEER ESSENTIAL REQUIREMENTS:

- Experience with continuous delivery & configuration management
- Demonstrated understanding of instrumentation, monitoring, & deployment design principles & best practices
- Strong analytical capabilities
- Ability to manage multiple priorities, commitments & projects
- Demonstrated passion for customer experience & usability, including successful delivery of customer self service tools & automated management/optimization of services

CLOUD SUPPORT ENGINEER DESIREABLE REQUIREMENTS:

- Deep hands on technical expertise in large scale systems engineering & complex distributed systems architectures
- Experience in large scale Internet service design & implementation
- Demonstrated expertise in web services, virtualization, cloud concepts, REST, JSON, XML, TSQL, LDAP, and Object Oriented methodologies
- Solid understanding of network routing, load balancing, & Internet transport protocols
- Experience managing complex projects, with significant bottom line impact
- Proven experience in leading software development teams to deliver industry-leading technical solutions with the highest quality
- Some knowledge and experience with the following technologies is highly desirable:
- Cloud Services (Azure or Amazon AWS)
- Windows Server & Services (IIS, AD, DNS, Hyper-V)
- Deployment Platforms (Puppet, Chef, and/or SCCM)
- Automation (PowerShell, Shell, and/or C#)
- Databases Services (SQL Azure and MSSQL)
- Mail Delivery (PowerMTA, SMTP)
- Monitoring Tools (SCOM, Nagios, Gomez/Keynote)
- Troubleshooting Tools (WireShark, NetMon, and Fiddler)