Change Manager BI English/French

MAIN RESPONSIBILITIES:

Contribute to - and support, the Change Management Strategy:

- Apply a structured methodology and support change management activities
- Complete the change management assessment; conduct impact analyses, assess change readiness and identify key stakeholders
- Apply a change management process and tools with the project team to create a strategy to support adoption of the changes required.
- Create actionable deliverables for the five change management levers: communication plans, sponsor roadmap, coaching plan, training plan (closely link with the PMT training plan), and resistance management plan.
- Consult and support project team
- Integrate change management activities into the project plan and monitoring compliance/progress
- Proactively advises the Head of BI Programme and the team on change management and communication issues

Support Communication efforts:

- Based on the communication plan, support the design, development, delivery and management of communication with the support of Internal Communication when needed (key messages, Qproven track-record in accompanying system adoption and change initiatives.

SKILLS AND QUALIFICATION:

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Strong ability to creatively turn strategic orientations into effective communications and change plans with practical ability to implement.
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Ability to communicate complex issues in a simple, engaging and concise manner.
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Ability to address employee issues and questions in a supportive, authentic and transparent way.
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Knowledge of a broad range of communication techniques and tools with technical skills in delivering communications outputs.
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Exceptional writing and presentation skills, in English and French.
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Strong interpersonal engagement and relationship management skills.