Vakante Jobangebote finden Sie unter Projekte.
Business Systems Analyst
Eingestellt von CompuCom
Gesuchte Skills: Support, Design
Projektbeschreibung
SUMMARY OF KEY RESPONSIBILITIES:
- Acts as contact for all users on system issues or problems.
- Troubleshoots, analyzes and escalates software and hardware issues as needed to ensure resolution and keep systems operational.
- Develops recommendations and coordinates issue resolution with IT and outside service providers based on business unit priorities.
- Documents and communicates problem resolution.
- Documents appropriate training materials to support the needs of the functional area.
- Assists in providing ongoing end user systems training to ensure continued and correct use of application and to roll out new tools and procedures.
- Maintains the integrity and the functionality of business unit systems by performing system and database maintenance.
- Monitors system performance; analyzes problems and recommends solutions.
- Monitors usage, practices, trends to identify potential problems.
- Maintains systems configurations, documentation and procedures, such as user setups and interface administration for departmental computing or non-enterprise systems.
- Researches, design and schedules standardized reports or create ad hoc reports or data queries to support the business unit.
- Maintains standardized reports currently in production.
- Maintains a log of completed and ongoing system changes.
- Participates in cross functional teams to provide recommendations on new initiatives or projects.
- Works with IT partners, functional analysts and vendors on small to medium projects to coordinate system enhancements.
- Tracks project progress and provides updates to impacted parties.
- Communicates new system functionality to department and assists users in understanding implications.
REQUIRED QUALIFICATIONS:
- Functional experience in relevant business area: 2 years
- End user support and training: 1 year
- Systems design, testing and implementation: 1 year
- Ability to communicate clearly and concisely, both orally and in writing
- Effective customer service skills
- Proficiency in Microsoft Office Suite
- Ability to convey technical information in an accessible and understandable manner
- Analytical, problem solving and troubleshooting skills
- Systems and process flow documentation skills
- Understanding of functional area business objectives, strategies and work flow processes
- Working knowledge of business specific application system (eg, Portal, CAD, MRP, HRMS, applicant tracking)
- Administrative and organizational skills
- Knowledge of business requirements management
This contract position is expected to be 3 months in duration.
Projektdetails
-
Einsatzort:
Seattle, Vereinigte Staaten
-
Projektbeginn:
asap
-
Projektdauer:
3 months
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
-
Kategorie:
Medien/Design, Sonstiges