Business Process Facilitator

My client is looking for an experienced Business Process Facilitator. The role will focus on leading activities around process mapping, the development and delivery of training around business processes and lean methodology.

This will be a fixed term 12 month contract paying between £28,500 - £34,000 + £3852 London Weighting.

Your main responsibilities will be:

1. Lead workshops to define 'as is' processes and identify opportunities for improvements through modelling of 'to be' processes.
2. Support the development of internal capacity to deliver consistent business processes by creating and delivering required development activities.
3. Lead on development and monitoring the establishment of a culture of continuous improvement across the organisation in conjunction with Performance Manager.
4. Develop and maintain relationships with colleague functions who will provide data to inform process improvement.
5. Facilitate the process mapping programme including active participation in assessing feasibility, planning, analysis, design and test.
6. Monitor process implementation and integration providing regular reports to Process Owners and advising on actions to secure required change.
7. Lead on development and training delivery to a variety of staff groups in conjunction with Performance Manager.
8. Present and facilitate workshops and other group activities to support the business processes change programme.
9. Contract management with mapping software provider, NIMBUS, including finances and contract delivery

Essential Skills:

* Workforce and capacity planning
* Change management
* Excellent IT literacy including business processes mapping software (ie NIMBUS Control and Share Point)
* Proven knowledge and experience of project management methodology (ie Prince 2)
* Proven experience of engaging with a wide range of stakeholders to identify root causes risks, issues and establish background information.
* Proven experience of presenting and facilitating workshops and other group activities to support the business processes change programme.
* Very good understanding of quality standards (ie ISO 9001, EFQM, Customer Service Excellence)
* Ability to analyse qualitative and quantitative data to support decision making
* Strong planning and scheduling ability to ensure the correct availability of skills.
* A broad understanding of the value and use of new technologies in improving services and modernising working processes
* An inclusive team worker who fosters partnerships, works collaboratively across boundaries and achieves results through others.
* Ability to delivery training to a variety of audiences, at Chief Executive level
* Excellent writing skills including business cases and report writing
* Ability to organise, facilitate and taking minutes in meetings
* Ability to multi-task and work in a fast paced environment.

If you have the relevant skills and experience, please send your CV across now!

Let's find the career that connects with your life. Badenoch & Clark is acting as an Employment Business in relation to this vacancy. Badenoch & Clark is an Equal Opportunity Employer and a registered Disability Symbol User.