Business Process Consultant

Start: ASAP
Duration: 22 Months
Location: Antwerp + travel (up to 50%)
Languages: English

Description:
One of our clients is currently looking for a Business Process Consultant in the area of SFA/Segmentation covering the processes of:
Call planning
Call preparation
Call reporting
Follow-up requests
Coaching
Territory Alignment
Plan of Action
Time Off Territory
Materials/Samples delivery

Accountabilities:
In this role, the Business Process Consultant (BPC) will work closely with the Business Process Champions and the team of business experts by:
Implementing and deploying of the different harmonized processes
Challenging the requirements, propose alternatives and workarounds where appropriate
Supporting thinking-out-of-the box mentality
Gathering local requirements and understanding the impact on harmonized processes

Also, the BPC will be responsible for the Solution design and Validation of the responsive processes:
Working with the integrator to translate the requirements into valuable business solutions
Reviewing solutions to validate their alignment to the set requirements
Assisting in Test Scripts and preparing, organizing and supporting the User Acceptance Testing (UAT)

The BPC will Support the Process Implementation:
Prototype and demonstrate our solutions for the business
Organize Train-The-Trainer session and create workshop materials
Provide hands-on support to the local OpCos

This will be a project assignment - ideal as a development opportunity. Duration will be 18-22 months. Frequent travel, up to 50%.

Qualifications
Experience in CRM processes and systems, committed to follow change management procedures and internal guidelines

Excellent collaboration and teaming skills including:
Well developed interpersonal skills and ability to work with a wide range of people across multiple cultures and functional areas
Superb verbal Dutch is a plus

Allegis Group Limited and Aston Carter Limited operate Employment Businesses and Agencies and are companies within the Allegis Group Inc. group of companies, the fourth largest staffing company in the world, (collectively referred to as the "Allegis Group"). TEKsystems and Aerotek are divisions of Allegis Group Limited. Applicant data will be treated in accordance with the Allegis Group's Privacy Notice.