Business Process Analyst

Responsibilities
•Responsible for analyzing the needs of the customer & the business needs and analysing the impact on our business process with regard to new products, process improvents, legal chagees, ….
•Responsible for advising the business about potential solutions
•Responsible for preparing and executing the tests (prepare testplan & testcases, execute tests, tesplan, testanalysis, follow up findings, report on progress, …
•Ensure that at all stages of the project all quality standards, internal procedures and regulations are respected
•Responsible for the preparation of training material and workplace instructions
•After implementation, responsible for recording, identifying and analysing problems and formulating proposals on corrective actions
•Maintain and build expertise, follow new developments in own field of activity
•Good knowledge of the operation in the other business areas and builds good contacts with them
Knowledge and experience
•Master degree (Commercial Engineering, Applied Economics, Trade and Financial Sciences, Physical Sciences) or equivalent experience.
•Experience with insurance and a good knowledge of (Life) products, processes and systems in an insurance environment.
Skills specific
•Proven experience in business analysis
•Proven experience in test analysis & test execution
•Good knowledge of project management methodology
•Experience in package implementations is an advantage
Skills General
•Critical and analytical mind
•Born organizer and has the necessary diplomatic talents
•Excellent communication skills and a strong dose of persuasion
•Finds solutions to problems and likes a structured and organized approach
•Natural drive to improve and innovate