Business Process Analyst

An opportunity has arisen for Business Process Analyst to join my pharmaceutical client in Zürich on a 10-month contract basis.

DUTIES:

- Support global clients users in use of word processing, electronic publishing and document management systems in their environment.
- Super-user for document management systems
- Assist users with basic technical issues
- Train and/or support users on the use of their systems (Microsoft office applications, Pathlore, PREDI, CREDI).
- Assist with the support IT development activities including user specifications, OQ/PQ testing, enhancement requests for client`s applications.
- Maintain basic knowledge of current systems standards, regulatory guidelines and legal requirements.
- Troubleshoot and provide solutions to basic technical and process issues.

REQUIREMENTS

- Computer Science Degree or equivalent experience
- At least 1-3 years experience supporting of electronic document management systems, eg
- Basic knowledge of document publishing/document management including Microsoft office applications, Document, Adobe Acrobat, ISI toolbox and/or ISI publisher.
- Fluent English speaker
- Swiss/EU National

If you are interested in this position please drop me an email