Business Intelligence and Systems Support Analyst

The Information Management and Information Systems Service (IMISS) is responsible for the development and operational management of the CFA integrated IT system. The development programme aims to consolidate multiple databases into a single system across children's services. A contract was awarded to Capita in 2007 for such a system, and the service has been responsible since then for delivering this vision, managing multiple migration projects, integration projects and maintaining operational delivery of the system.

The systems supported by IMISS are classed as "critical" supporting safeguarding, child and family work and a range of CFA business processes including admissions to schools.

CFA is faced with an unprecedented level of change. As services evolve, the demand for information to support the development of an evidence base, the targeting of resources, and payment by results initiatives has grown considerably.

The development of capacity to deliver the benefits of a single system programme, and to meet service needs detailed above is a priority for CFA leaders.

This additional BISSA post recognises the extra capacity needed in the required skill set to deliver such support for the system within a complex technical architecture. A high level of technical skill is required to support the management of the system using industry standard tools such as Crystal Reports, MS SSRS and SQL. To ensure that the service can respond to customer demands further progress will need to be made to develop new complex reporting and analysis tools.

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Alternative formats on request.

Closing Date: 16th August 2013
Interview date: 29th August 2013