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Business Analyst Process Performance Improvement L1 or L2
Eingestellt von Disys Technical and Consulting Kft
Gesuchte Skills: Engineering, Support
Projektbeschreibung
Responsible for design and embedding of Global Energy provider annual IT landscape assessment processes, including all touch points with other parties, meeting risk management controls and measurements for the performance and compliance.
Responsible to identify process and tooling improvement opportunities with sufficient detail to populate the business case to be included in the process and tool roadmap.
Responsible to for regular engagement with process executors to understand inefficiencies of the processes including SME's and Data and Process leads from each business.
Responsible to document policies, standard operating procedures, training materials, templates for the processes such they can be executed effectively and efficiently.
Responsible to for impact assessments upon proposed process changes (own processes or from other processes and shared tooling).
Responsible to drive continuous improvement of data processes and tooling.
Actively participate inpreventing improvement activities to become mere paper exercises.
Drive the identification and communication of improvement activities through data mining and analysis
Drive effective process embedding and use across multiple organizations.
Ensuring measurability and driving ongoing improvement of process, tooling and data
Responsibility for defining and implementing the roadmap for Application & Services Portfolio Management.
JOB KNOWLEDGE, SKILLS & EXPERIENCE:
Focused on Business outcomes
Educated to a degree level
Previous experience of data mining and analysis
Understanding and ideally track record in application portfolio management
Expertise in process engineering (incl. process integration) and ability to negotiate and influence with other process management peers
Proven ability to work collaborativelyis able to work effectively in a virtual environment
Able to deal with conflict and ambiguity effectively
Expertise in finance and data management concepts
Having practical skills in one or more process or data improvement techniques (LEAN, CI, Kaizen, Kepner-Tregoe,) will be advantageous.
Actual support delivery experience and/or service (assurance) management experience will be considered as advantageous.
Can demonstrate knowledge and or practical experience of Apptio tool set
Track record in delivery of ITL support processes.
Projektdetails
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Einsatzort:
Den Haag, Niederlande
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Projektbeginn:
asap
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Projektdauer:
6 months
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Sonstiges