Business Analyst

- Work with business and technical teams, in Dublin, the US and off-shore, to create business deliverables such as Process Maps, Business Requirements and Functional Requirements (UML and User Stories)
- Work with business and technical teams to support the development of Content and Technical Requirements
- Facilitate workshops (typically telephone/web conference) with business stakeholders to develop requirements
- Develop process and data mapping for systems
- Act as key liaison between business and technical teams, including building and managing relationships with business functions
- Work closely with business, engineering, project management and quality assurance teams in the overall delivery of solutions
- Advise on approaches to satisfying a business requirement.
- Apply problem solving techniques and product capability knowledge.
- Prepare and deliver presentations.
- Support change requirements through accurate impact analysis and change specifications
- Drive quality through adherence to and supporting project management processes and procedures, including the maintenance of documentation on shared file systems
- Provide support to business owners and project managers to help drive business initiatives
- Contribute to improvements in Business Analysis and methodologies

SKILLS & EXPERIENCE

ESSENTIAL

- 5+ years in a similar BA role
- Experience in business requirement definition projects for large enterprise - wide software applications.
- Experience across the entire systems development life cycle
- Experience in business process modelling and use case analysis
- Excellent workshop/facilitations skills
- Excellent interpersonal and communication skills, both written and verbal, including the ability to articulate complex processes and concepts to non-experts
- Ability to clearly and concisely gather, interpret, analyse and document information
- Proven experience in analytical, research and problem-solving techniques
- Ability to establish creative solutions to meet requirements
- Experience in managing tight deadlines, coordinating activities, and escalating risks and issues
- Experience of working in teams (including virtual teams)
- Must be a self starter, highly driven and willingness to make decisions as appropriate.

DESIRABLE

- Previous experience of Learning Management Systems/Educational/Publishing systems would be an advantage
- Experience of working in an agile development environment
- Experience in working on projects involving integration (of systems/applications)
- Strong understanding of current software development technologies and methodologies
- Experience of using the full MS Office suite as well as other MS tools such as SharePoint and JIRA