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Business Analyst
Eingestellt von West Works Group Inc.
Gesuchte Skills: Client, Design
Projektbeschreibung
Contract Term
This position closes at 3:00 p.m. on Monday, January 21st, 2013.
This is a contract opportunity through to the end of 2013. Overview
Our Client is seeking a Business Analyst.
In this Junior/Intermediate Project Business Analyst role, you will manage and advance content management initiatives for business clients on the OpenText and SharePoint platforms.
This BA role will be involved in:
- Working with external technical staff to implement business focused content management solutions.
- Gathering and documenting business requirements; working with technical staff to ensure that the design matches acceptance criteria; managing UAT and the final delivery of small projects and small enhancements.
- Working to improve operational efficiencies delivering and reporting on content management services both within the team and to clients.
Role and Responsibilities
Project work responsibilities of this BA could include:
a) Analysis and Solution Definition
- Quickly understands the business issues and data challenges of client's organization and industry.
- Identifies client group's strengths and weaknesses and suggests areas of improvement.
- Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
- Provide time estimates to project manager to set budget.
b) Technical Recommendation and Testing
- Leads testing efforts.
- Ensures issues are identified, tracked, reported on and resolved in a timely manner.
- Works with client personnel to identify required changes.
- Communicates needed changes to development team.
c) Project Execution
- Assists in enforcement of project deadlines and schedules.
- Takes input from supervisor and project manager and appropriately and accurately applies comments/feedback.
- Works effectively with a project manager.
- Communicates and applies project standards.
- Consistently delivers high-quality services to our clients.
- Understands the components of running a fiscally successful project.
Operational work responsibilities of this BA could include:
a) Communication
- Assists in the facilitation of team and client meetings.
- Delivers informative, well-organized presentations.
- Understands how to communicate difficult/sensitive information tactfully.
b) Technical Understanding
- Possesses understanding in the areas of application programming, database and system design.
- Understands Internet, Intranet, Extranet and Client Server architectures.
- Understands how Legacy and web-based systems interface with each other.
c) Problem Solving
- Identifies critical issues with ease.
- Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.
- Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets.
d) Client Management
- Develops relationships with client personnel that foster client ties.
- Communicates effectively with clients to identify needs and evaluate alternative business solutions with project management.
- Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
- Manage client expectations effectively.
Qualifications
Required Skills
- 2+ years IT business analysis experience
- 2+ years experience with SharePoint 2007/2010 and/or Open Text Livelink 9.5/9.71 or Open Text Content Server 10
- Prior business analysis experience working on enterprise content projects serving a larger client base (eg 4500+ clients)
- Knowledge of third party tools that integrate with SharePoint and Livelink
- Proficiency in requirements gathering, process mapping and documentation
- Some familiarity with emerging industry best practices and tool sets in the web environment (web site environments, video, social media, web applications)
- Some knowledge and experience delivering training as well as technical writing
- Solid communication and facilitation skills
- Proven ability to build trust and strong relationships with business clients and other stakeholders
- Strong organizational skills in prioritizing and keeping track of the numerous initiatives underway
- Excellent attention-to-detail
- Proven ability to work in a fast-paced, dynamic work environment
- Proven ability to work both independently and collaboratively
- Proven ability to ask probing questions and be able to identify patterns, trends and gaps
- Some prior experience working with external vendor services would be very beneficial
- A formal Business Analyst certificate would be an asset.
How to Apply
If you meet the required Qualifications and are interested in this position, please forward your updated Resume with the Subject line WW1568 - Business Analyst as a Word attachment to Information Technology Recruitment.
This client will only consider candidates who are authorized to work in Canada for this opportunity.
This position closes at 3:00 p.m. on Monday, January 21st, 2013.
This is a contract opportunity through to the end of 2013. Overview
Our Client is seeking a Business Analyst.
In this Junior/Intermediate Project Business Analyst role, you will manage and advance content management initiatives for business clients on the OpenText and SharePoint platforms.
This BA role will be involved in:
- Working with external technical staff to implement business focused content management solutions.
- Gathering and documenting business requirements; working with technical staff to ensure that the design matches acceptance criteria; managing UAT and the final delivery of small projects and small enhancements.
- Working to improve operational efficiencies delivering and reporting on content management services both within the team and to clients.
Role and Responsibilities
Project work responsibilities of this BA could include:
a) Analysis and Solution Definition
- Quickly understands the business issues and data challenges of client's organization and industry.
- Identifies client group's strengths and weaknesses and suggests areas of improvement.
- Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
- Provide time estimates to project manager to set budget.
b) Technical Recommendation and Testing
- Leads testing efforts.
- Ensures issues are identified, tracked, reported on and resolved in a timely manner.
- Works with client personnel to identify required changes.
- Communicates needed changes to development team.
c) Project Execution
- Assists in enforcement of project deadlines and schedules.
- Takes input from supervisor and project manager and appropriately and accurately applies comments/feedback.
- Works effectively with a project manager.
- Communicates and applies project standards.
- Consistently delivers high-quality services to our clients.
- Understands the components of running a fiscally successful project.
Operational work responsibilities of this BA could include:
a) Communication
- Assists in the facilitation of team and client meetings.
- Delivers informative, well-organized presentations.
- Understands how to communicate difficult/sensitive information tactfully.
b) Technical Understanding
- Possesses understanding in the areas of application programming, database and system design.
- Understands Internet, Intranet, Extranet and Client Server architectures.
- Understands how Legacy and web-based systems interface with each other.
c) Problem Solving
- Identifies critical issues with ease.
- Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.
- Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets.
d) Client Management
- Develops relationships with client personnel that foster client ties.
- Communicates effectively with clients to identify needs and evaluate alternative business solutions with project management.
- Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
- Manage client expectations effectively.
Qualifications
Required Skills
- 2+ years IT business analysis experience
- 2+ years experience with SharePoint 2007/2010 and/or Open Text Livelink 9.5/9.71 or Open Text Content Server 10
- Prior business analysis experience working on enterprise content projects serving a larger client base (eg 4500+ clients)
- Knowledge of third party tools that integrate with SharePoint and Livelink
- Proficiency in requirements gathering, process mapping and documentation
- Some familiarity with emerging industry best practices and tool sets in the web environment (web site environments, video, social media, web applications)
- Some knowledge and experience delivering training as well as technical writing
- Solid communication and facilitation skills
- Proven ability to build trust and strong relationships with business clients and other stakeholders
- Strong organizational skills in prioritizing and keeping track of the numerous initiatives underway
- Excellent attention-to-detail
- Proven ability to work in a fast-paced, dynamic work environment
- Proven ability to work both independently and collaboratively
- Proven ability to ask probing questions and be able to identify patterns, trends and gaps
- Some prior experience working with external vendor services would be very beneficial
- A formal Business Analyst certificate would be an asset.
How to Apply
If you meet the required Qualifications and are interested in this position, please forward your updated Resume with the Subject line WW1568 - Business Analyst as a Word attachment to Information Technology Recruitment.
This client will only consider candidates who are authorized to work in Canada for this opportunity.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Medien/Design