BO VAS Engineer

RESPONSIBILITIES

- Support and maintain market leading Value Added Services platforms to ensure very high levels of service delivery and availability.
- Integrate new products and services on this solution and ensure high quality end to end services are delivered to customers
- Continue to expand the capacity of the system to keep up with rapid growth
- Work closely with the VAS vendors to ensure fixes and releases are delivered in a low impact manner.
- Report regularly on system and service performance against key quality and availability targets
- Collaborate closely with the Engineering, Operations and Product Marketing teams to deliver change in a coordinated way, aligned with business objectives.
- Continue to develop technical and professional expertise through formal learning and experience on the diverse components of the overall solution.

TECHNICAL COMPETENCIES (ESSENTIAL AND DESIRABLE)                                                    

- Experience of supporting Value Added Services platforms in an Operational environment - Essential
- Experience of supporting and maintaining IN platforms - Desirable
- Familiarisation with NSN NDS platforms and Tibco/Kabira platforms - Desirable
- Unix system administration skills - Desirable
- Familiarisation with SS7 and GSM or UMTS networks - Desirable
- Appreciation of the importance of change management in an Operational Environment - Essential

ACADEMIC BACKGROUND

- HNC/HND/BSc/B Eng or Equivalent - Desirable