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Banking Application Supporter
Eingestellt von Experis Schweiz AG
Gesuchte Skills: Support, Client, Oracle, Java
Projektbeschreibung
APPLICATION SUPPORT BANKING
Our client, world leader in the banking services, is currently looking for an Application Support with good banking experience. For this contract position based in Zürich in Switzerland our client is looking for an English (German an advantage) speaking candidate who can start as soon as possible.
Responsibilities:
- Provides a portfolio of services, which includes 2nd level support for the CRO business users
- Develop a thorough understanding of the Credit Risk IT environment
- IT Support for the issues reported against IT applications and resolve them in a timely manner
- Monitoring of scheduled batch jobs, as well as the identification of process improvements (eg automation of the manual monitoring process)
- Responsibility for the OLAs and SLAs between IT and business
- Proactive communication of batch job delays to users and senior management
- Escalation of critical and high priority issues to the senior management
- Full root cause analysis and a detailed investigation of issues in the agreed time
- Ownership for the IT/incident tickets open in the area of responsibility
- Subject Matter Expert for one or more applications in the application portfolio
- Strong collaboration with the application development teams and the other relevant interfaces
SKILLS:
- University (or equivalent) qualification in an IT/Scientific subject
- At least 5 years' plus experience in an IT Support role: strong preference in front or Middle Office in Investment Banking
- Fundamental Banking/Finance/Risk knowledge is required
- Practical experience with Unix/Linux and Shell Scripting
- Experience with SQL (ideally Oracle/Sybase)
- Batch/Control-M experience is a strong plus
- ITIL V3 certificate is a strong plus
- Knowledge of multiple technologies is an advantage: Excel, VBA, C#/ASP.NET, Java, C++
- Skills in Incident-/Problem-, Release- and Change Management (from a production perspective)
- Good understanding of monitoring modelling/practices
- Ability to do on-call duty and for working in non-peak hours (bank holidays/weekends)
- Excellent communication skills in English, German is a plus
Interested? Please apply online. We look forward to receiving your application.
Please don't hesitate to send your CV to Sophia Alaoui or if you should have any questions, please don't hesitate to call.
Our client, world leader in the banking services, is currently looking for an Application Support with good banking experience. For this contract position based in Zürich in Switzerland our client is looking for an English (German an advantage) speaking candidate who can start as soon as possible.
Responsibilities:
- Provides a portfolio of services, which includes 2nd level support for the CRO business users
- Develop a thorough understanding of the Credit Risk IT environment
- IT Support for the issues reported against IT applications and resolve them in a timely manner
- Monitoring of scheduled batch jobs, as well as the identification of process improvements (eg automation of the manual monitoring process)
- Responsibility for the OLAs and SLAs between IT and business
- Proactive communication of batch job delays to users and senior management
- Escalation of critical and high priority issues to the senior management
- Full root cause analysis and a detailed investigation of issues in the agreed time
- Ownership for the IT/incident tickets open in the area of responsibility
- Subject Matter Expert for one or more applications in the application portfolio
- Strong collaboration with the application development teams and the other relevant interfaces
SKILLS:
- University (or equivalent) qualification in an IT/Scientific subject
- At least 5 years' plus experience in an IT Support role: strong preference in front or Middle Office in Investment Banking
- Fundamental Banking/Finance/Risk knowledge is required
- Practical experience with Unix/Linux and Shell Scripting
- Experience with SQL (ideally Oracle/Sybase)
- Batch/Control-M experience is a strong plus
- ITIL V3 certificate is a strong plus
- Knowledge of multiple technologies is an advantage: Excel, VBA, C#/ASP.NET, Java, C++
- Skills in Incident-/Problem-, Release- and Change Management (from a production perspective)
- Good understanding of monitoring modelling/practices
- Ability to do on-call duty and for working in non-peak hours (bank holidays/weekends)
- Excellent communication skills in English, German is a plus
Interested? Please apply online. We look forward to receiving your application.
Please don't hesitate to send your CV to Sophia Alaoui or if you should have any questions, please don't hesitate to call.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges