Back Office Support Engineer (Fixed Data)

Back Office Support Engineer (Fixed Data) required for ongoing support tasks for the following - Requirements:
*Comprehensive and in-depth knowledge of Fixed Data Network architecture;
*Knowledge of Clarify and Remedy tickets tools, NSN DSLAM, Huawei/Cisco/Juniper high-end Routers and L3 Switches, IP Quartz Clock, MPLS, LDP, L2VPN Martini and Kompella drafts, L3VPN, MP-BGP, NG-MVPN, ISIS, OSPF, eBGP Internet peering, Router Reflectors, XML and Scripting languages.
*Proven ability to participate in large scale projects, to implement project requirements and to provide project technical support;
*Capability to understand process frameworks and to support process implementation and optimization;
*Extensive practice in drawing up technical or operational specifications and to understand requirements from the customer or the field forces;
*Solid understanding of security rules and standards.

Key Tasks:
*Perform diagnostics on Fixed Data Network elements and run tests against the impacted resources to identify of cause of specific trouble.
*Find the resolution/workaround for troubles, update trouble reports and dispatch fault repair tasks.
*Identify failed resources, activate cold stand-by resource units, support fault management escalations
*Perform functional tests of repaired resources;
*Perform complex planned work activities related to NTT or to Business customers;
*Manage medium to large provisioning tasks configuring network elements and testing end-to-end service;
*Create, plan and submit Change Request on the Fixed Data Network;
*Determine the (security) risk and impact of implementing a Change Request;
*Review the design, develop and implement Change Request;
*Conduct post-implementation review to ensure successful implementation along with identification of any external impacts or new requirements;

Candidates speaking German would be a bonus.