Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.
Vakante Jobangebote finden Sie unter Projekte.
Back Office - CS Core
Eingestellt von First Point Group
Gesuchte Skills: Cs, Network, Design, Ip
Projektbeschreibung
Back Office - CS Core
PRIMARY RESPONSIBILITY AND FUNCTIONS
Level-3/Level-4 level fault restoration (Incident and Problem) and Configuration/Change management.
- Contribute to the continuous improvement of design practices and network implementation process.
- Coordination with relevant departments, 3rd party Vendors and operators for technical issues.
- Ensure Back Office operations services are delivered according to SLA, and contribute to customer satisfaction.
- Emergency restoration procedure and processes oriented.
- Act as contact point for incidents from various functions like NOC, IPM etc.
- Participate in Preventive service maintenance.
- Participate in Performance management and KPI analysis.
- Prepares Incident/Root Cause Analysis reports.
QUALIFICATIONS:
Operator or Vendor related hands-on experience of minimum 5 years (preferable experience from multi vendor environment).
Working level experience and excellent troubleshooting skills on NSN MSC, MSS, MGW, HLR, SRR, HiS700, OneNDS.
Excellent understanding and work experience on ISUP, SIP, INAP, ISDN, BSSAP, IP protocols etc.
- Working level experience and excellent troubleshooting skills in inbound and outbound CS + PS Roaming.
- Excellent understanding and working experience in interfaces between different Core related network elements.
- Excellent knowledge in Mobile Core Telecom (2G,3G,4G) + Fixed AXE Core.
- Good analytic and investigations skills related to Incident/Problems (Root Cause Analysis).
- Computer and general IS/IT knowledge and general programming skills.
- Mobile and/or fixed telecom operator and/or vendor experience
YOU AS A PERSON SHOULD BE:
Communication skills and presentation skills
- Fluent in written and spoken English.
- Preferable fluent in written and spoken Swedish.
- Flexible and ability to drive and handle change. Open minded.
- Service minded and ability to build and enhance customer and people relations.
- Open to other cultures and people diversity
- "Can do" and driving/entrepreneurship attitude.
- Ability to lead, coordinate, organize and motivate people.
- Ability to instruct and learn other people.
- Result oriented, good skills in leading and motivating people. Excellent team player.
- A thorough, organized and methodical approach to work.
- Self Motivated and well mannered.
- If needed, have On Call duty.
PRIMARY RESPONSIBILITY AND FUNCTIONS
Level-3/Level-4 level fault restoration (Incident and Problem) and Configuration/Change management.
- Contribute to the continuous improvement of design practices and network implementation process.
- Coordination with relevant departments, 3rd party Vendors and operators for technical issues.
- Ensure Back Office operations services are delivered according to SLA, and contribute to customer satisfaction.
- Emergency restoration procedure and processes oriented.
- Act as contact point for incidents from various functions like NOC, IPM etc.
- Participate in Preventive service maintenance.
- Participate in Performance management and KPI analysis.
- Prepares Incident/Root Cause Analysis reports.
QUALIFICATIONS:
Operator or Vendor related hands-on experience of minimum 5 years (preferable experience from multi vendor environment).
Working level experience and excellent troubleshooting skills on NSN MSC, MSS, MGW, HLR, SRR, HiS700, OneNDS.
Excellent understanding and work experience on ISUP, SIP, INAP, ISDN, BSSAP, IP protocols etc.
- Working level experience and excellent troubleshooting skills in inbound and outbound CS + PS Roaming.
- Excellent understanding and working experience in interfaces between different Core related network elements.
- Excellent knowledge in Mobile Core Telecom (2G,3G,4G) + Fixed AXE Core.
- Good analytic and investigations skills related to Incident/Problems (Root Cause Analysis).
- Computer and general IS/IT knowledge and general programming skills.
- Mobile and/or fixed telecom operator and/or vendor experience
YOU AS A PERSON SHOULD BE:
Communication skills and presentation skills
- Fluent in written and spoken English.
- Preferable fluent in written and spoken Swedish.
- Flexible and ability to drive and handle change. Open minded.
- Service minded and ability to build and enhance customer and people relations.
- Open to other cultures and people diversity
- "Can do" and driving/entrepreneurship attitude.
- Ability to lead, coordinate, organize and motivate people.
- Ability to instruct and learn other people.
- Result oriented, good skills in leading and motivating people. Excellent team player.
- A thorough, organized and methodical approach to work.
- Self Motivated and well mannered.
- If needed, have On Call duty.
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung, Medien/Design