Axway API Engineer

FUNCTION DESCRIPTION

In the IT department of the customer, our team is responsible of setting up, configuring and supporting the Axway API Gateway platform that is used to expose securely our APIs. You will be in charge, jointly with the team, of the design, setup, configuration, administration and (2nd and 3rd line) support of this platform. As an expert of the product, you will be the main accountable for the correct setup of the platform based on our requirements and the progressive coaching of our internal staff.

RESPONSIBILITIES AND MAIN TASKS:

Setup, and configuration of Gateways and Portals

Iterative improvements to the platform.

Coaching and training of team staff: collaborative work.

Operational support: configure monitoring and logging of the platform and take corrective action when (part of) the service is degraded/stopped. Contribute actively in restoring the service (incident management process) and in the analysis of the root cause and its structural resolution (problem management).

Analytics & Configuration management: follow the resource usage trend and advise on the configuration actions when capacity thresholds are reached.

EXPERIENCE/KNOWLEDGE

At least 3 years of experience in Support of API systems.

Technical experience

Mandatory:

- Relevant experience on Axway API Gateway (& related products: portal, policy studio, manager,...) engineering and operational management
- In-depth knowledge of Security protocols (authentication, authorization, encryption...): OpenIDConnect, OAuth, SSL....
- Broad knowledge of integration and data exchange concepts, trends, protocols, and languages (eg: SOAP, JSON, REST, XML, Swagger/OpenAPI, ...).
- Good knowledge of Linux systems (Scripting, ...)

Preferable:

- Recent successful proven experience(s) in similar/comparable scope
- Continuous integration (devops) tools & platforms: Jenkins, maven, svn, git...
- Devops

Business Experience

Mandatory

- Experience with working in a complex organization.
- Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness
- Motivated self-starter, process-oriented with high attention to detail
- Ability to work in a agile environment and flexibility to accommodate sprint schedules, strong interpersonal and communication skills (written and oral) and the ability to work effectively with a wide range of constituencies in a diverse community

Preferable

- Experience in banking sector.
- Agile methodology

Soft skills

- Team player
- Quick self-starter, pro-active attitude
- Good Communication and Influencing skills
- Good analytical and synthesis skills
- Autonomy, commitment and perseverance
- Ability to work in a dynamic and multi-cultural environment
- Goal oriented
- Flexibility (in peak periods extra efforts may be required).
- Stress resistant

Languages required: English and any French or Dutch language skills would be an advantage although not essential.