Application Supporter (3190)

For a project at our bank client site in Zurich, we are looking for an experienced APPLICATION SUPPORTER (3190)

TASKS:

- Be responsible for, and master multiple subject matter areas of responsibilities
- Be responsible for, and master major incidents and escalations
- Identify and document best practices within their subject matter areas of expertise
- Provide continuous process improvement suggestions
- Maintain and document Standard Operating Procedures
- Analyse issues and incidents
- Develop workarounds
- Create and run ad hoc reports
- Opportunity to take over special tasks within the team
- On call and weekend work required

REQUIREMENTS:

- Bachelor's degree in a technical field such as computer science, computer engineering or completed apprenticeship in IT/Computer Science
- Excellent analytical skills, keen perception and accurate working
- Advanced troubleshooting skills
- Must be able to adapt and create non-standard approaches to problem solving
- Solid knowledge in Unix/Linux, SQL and PL/SQL (Oracle)
- Good knowledge of Oracle Forms
- Basic knowledge of Unix command
- Good knowledge of ETL processes (Informatica Power Center) and Scheduler (Control-M)
- Good understanding in role/access rights concepts
- Excel, Visual Basic, Access is a Plus
- IT Customer Service/Problem Management Resolution experience
- English is a must, German is an advantage

PLEASE NOTE: THIS ROLE IS SITUATED IN A SENSITIVE AREA. WE CAN ONLY ACCEPT LOCAL APPLICANTS (EU AND SWISS PASSPORT HOLDERS) WITH CLEAN RECORDS (FINANCIAL-/CRIMINAL RECORDS)! OUR CLIENT WILL PERFORM AN EXTENSIVE SECURITY SCREENING. PLEASE BE AWARE THAT THIS MIGHT TAKE SOME ADDITIONAL TIME.

Are you ready for a new challenge? We look forward to receiving your CV in MS-Word