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Application Support (with Strong Banking Background)
Eingestellt von Randstad (Schweiz) AG
Gesuchte Skills: Support, Oracle, Vba, Java
Projektbeschreibung
Application Support (with strong banking background)
Overview of business area or project:
The role would be located in the Risk & Finance IT area within the Investment bank division, working with multiple business and upstream/downstream IT teams, to deliver a successful and stable tool for reporting, used globally across the bank.
Key Responsibilities
- An interesting role in the Data Management L2 team within RFIT Production Services team.
- Develop a thorough understanding of the Credit Risk Environment
- IT Support for the issues reported against Credit Risk Feeds/Data, and resolve them in a timely manner
- Involvement in developing up Bangalore L2 support team Credit Risk Data Management
- Monitoring of scheduled batch jobs, as well as the identification of process improvements (eg automation of the manual monitoring process)
- Responsibility for the OLAs and SLAs between IT to IT and IT to business
- Proactive communication of batch job delays to users and senior management
- Escalation of critical and high priority issues to the senior management
- Full root cause analysis and a detailed investigation of issues in the agreed time
- Ownership for the IT/incident tickets open in the area of responsibility
- Solid collaboration with the application development teams and the other relevant interfaces
Challenges Contractor will be facing in this role:
- Ability to do on-call duty and for working in non-peak hours (bank holidays/Saturdays)
Essentials Skills and Qualifications:
- Fundamental Banking/Finance/Risk knowledge is required
- 5+ years' experience Practical experience with Unix/Linux and Shell Scripting
- 5 years' plus experience in an IT Support role (ideally in front or Middle Office in Investment Banking)
- Experience with SQL (ideally Oracle/Sybase)
- Skills in Incident-/Problem-, Release- and Change Management (from a production perspective)
- University (or equivalent) qualification in an IT/Scientific subject
- ITIL V3 certificate is a plus
- Knowledge of multiple technologies is an advantage: Excel, VBA, C#/ASP.NET, Java, C++
- Batch/Control-M experience is a plus
Overview of business area or project:
The role would be located in the Risk & Finance IT area within the Investment bank division, working with multiple business and upstream/downstream IT teams, to deliver a successful and stable tool for reporting, used globally across the bank.
Key Responsibilities
- An interesting role in the Data Management L2 team within RFIT Production Services team.
- Develop a thorough understanding of the Credit Risk Environment
- IT Support for the issues reported against Credit Risk Feeds/Data, and resolve them in a timely manner
- Involvement in developing up Bangalore L2 support team Credit Risk Data Management
- Monitoring of scheduled batch jobs, as well as the identification of process improvements (eg automation of the manual monitoring process)
- Responsibility for the OLAs and SLAs between IT to IT and IT to business
- Proactive communication of batch job delays to users and senior management
- Escalation of critical and high priority issues to the senior management
- Full root cause analysis and a detailed investigation of issues in the agreed time
- Ownership for the IT/incident tickets open in the area of responsibility
- Solid collaboration with the application development teams and the other relevant interfaces
Challenges Contractor will be facing in this role:
- Ability to do on-call duty and for working in non-peak hours (bank holidays/Saturdays)
Essentials Skills and Qualifications:
- Fundamental Banking/Finance/Risk knowledge is required
- 5+ years' experience Practical experience with Unix/Linux and Shell Scripting
- 5 years' plus experience in an IT Support role (ideally in front or Middle Office in Investment Banking)
- Experience with SQL (ideally Oracle/Sybase)
- Skills in Incident-/Problem-, Release- and Change Management (from a production perspective)
- University (or equivalent) qualification in an IT/Scientific subject
- ITIL V3 certificate is a plus
- Knowledge of multiple technologies is an advantage: Excel, VBA, C#/ASP.NET, Java, C++
- Batch/Control-M experience is a plus
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges