Application Support Analysts Job

APPLICATION SUPPORT ANALYSTS needed for a contract opportunity with Yoh's client located in O'Fallon, MO. These are at various levels for individuals with one to five (1 - 5+) years experience.

THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:

- Unix, Java, Oracle, SQL skills
- Analytical and Problem Solving Skills
- Excellent Communication Skills
- Organizational Skills
- Quick Learner

WHAT YOU'LL BE DOING:

- Work in between Tier 1 Help Desk personnel and Software Development teams to coordinate solutions for application issues and defects.
- Resolve product or service problems by clarifying the customer's request, determine the cause of the problem, select and explain the best solution to solve the problem, expedite correction or adjustment, and follow up to ensure resolution
- Prepare and analyze various reports to proactively identify and resolve issues.
- Research code to determine cause of certain behaviors that have occurred in a batch environment.
- Evaluate business requests to determine feasibility, work with Software Engineers to define alternatives and recommend optimal solutions.
- Coordinate and participate in review, revisions, changes, enhancements, testing, and documentation of product enhancements and/or business requirements.
- Actively look for opportunities to enhance standards and improve process efficiency
- Part of rotational on call personnel for support and implementations.

WHAT YOU NEED TO BRING TO THE TABLE:

- Software engineering experience is desired
- UNIX, Scripting, C++, Oracle, SQL skills, Java, Microsoft Office
- Analytical/problem solving and planning skills and the ability to organize, multi-task and prioritize work based on current business needs.
- Possess strong communication skills both verbal and written - and strong relationship, collaborative skills, and customer service skills.
- Able to work as a member of a diverse and geographically distributed project team.
- Willingness and ability to learn and take on challenging opportunities.
- Part of on call rotational staff.

GET HIRED. APPLY NOW!

RECRUITER: SCOTT BENNEKEMPER

Yoh, a DayJ2W: ENG

Tax Term: CON_W2J2WBRSTL

Ref:

Branch: IT & Telecom