Application Management Support - MES - Manufacturing IT Systems

For a Pharmaceutical group, we are currently looking for a Junior Systems Analyst to work within the Manufacturing area.

This position is related specifically to our Client's Manufacturing Execution System (MES) solution.

TASKS & RESPONSIBILITIES:
- PROVIDE APPLICATION MANAGEMENT AND SUPPORT, to ensure operational stability and effectiveness of the MES instances of our internal customers
- Support our IT solutions by applying specific knowledge of systems and tools as well as problem solving skills - including troubleshooting
- Incident management: accept, process, resolve issues in our Track and Trace applications
- Monitor system performance using defined standards and resolve or escalate problems for resolution when appropriate
- Manage change requests to improve efficiency, functionality and reliability
- Support and follow-up within a global team to ensure software and configuration deliveries in time and in scope

MUST HAVES:
- At least two years of experience with MANUFACTURING IT SYSTEMS, PREFERABLY IN MES
- UNDERSTANDING OF BUSINESS PROCESSES IN THE MANUFACTURING AREA (IDEALLY ALSO WORK EXPERIENCE)
- Basic knowledge of AT LEAST ONE PROGRAMMING LANGUAGE AND/OR SQL (TROUBLESHOOTING AND BASIC DEBUGGING)
- Having sense of urgency
- Fluent in English (written and spoken)

NICE TO HAVES:
+++ PMX and/or PharmaSuite experience
++ Experience working in the pharmaceutical industry, within a regulated environment (CSV)
++ Experience with IT infrastructure in the MES area
++ Experience with connected systems like ERP and Automation
+ German

This is a full time onsite mission starting in April and going until the end of the year with possible extensions.