AMS Systems Engineer

EXCITING OPPORTUNITY WITH FORTUNE 500 COMPANY IN PHILADELPHIA, PA

JOB DESCRIPTION FOR ALOHA MONITORING SYSTEM (AMS) SYSTEMS ENGINEER

- AMS End User - Operational Adoption

Use AMS (AlohaMon) to identify systemic alerts, analyze them to determine root cause, and engage the appropriate operational teams to fix the impairment.

Provide feedback as a user to be considered for future enhancements

Systems Engineering

Defining User Stories and support their development

User Story Acceptance Testing and Documentation

KPI Metrics Definition and presentation

Analyzing and document chart patterns post mortem to determine root cause for the AMS Playbook

Refine a process to be used by XOC to explore the systemic alerts provided by AMS, to best determine root cause

Technical support of AMS Trials

XOC, CNOC, CAG, Eng Ops

Identifying and defining AMS integration with other support systems

Identifying XOC processes/MOP's that can utilize AMS

Develop process to address/correct AMS detected topology inconsistencies

Assist in identifying other OOM monitoring opportunities (ie: DAVIC, DTA, etc)

Software Development

General assistance with the SW development process

Implementing AMS User Stories

Knowledge of Python, Django (for web UI framework) and SPDB are required

Project Administration/Documentation

Management/Administrative support for the AMS Trials

Document the AMS Playbook

Set up Commons portal for our users to share their experiences

Run weekly AMS Meetings