Advertising and Sales Solutions Support Specialist with Google

Location: London
Contract: 8 months
Language: English

The Media Solutions Consultant plays a vital, detail-oriented, post-sales support role. As a member of this team, you are a creative and technical consultant with the dual role of being both external-facing and supporting internal sales teams. An expert in our tools and systems, you provide creative support, answer technical questions and act as a creative consultant for creative agencies on high-value advertising campaigns that run on Google Owned &Operated properties (YouTube, Google Display Network, AdMob).

This includes providing quality assurance, trafficking, external client- and creative agency meetings or calls, pulling campaign placement reports and reviewing the status of campaigns in order to optimize their performance. Additionally, you'll troubleshoot and resolve site and advertiser issues, requiring you to handle sales with grace and confidence while working closely with internal operations teams. Patient, adaptable and dedicated, you also possess great time-management skills and the ability to develop strong relationships with internal partners.

Minimum Qualifications:
* BA/BS degree with a strong academic record.
* Proven track record of client services and client management.

Preferred Qualifications:
* Proven experience, preferably in the advertising industry, focusing on client services.
* Basic understanding of HTML, JavaScript and Rich Media/Flash banner functionalities. Experience using an ad server and working with third-party creative tags. Exposure to video advertising.
* Strong project management skills.
* Strong communication and client-servicing skills.
* Ability to build and maintain effective customer relationships.

Responsibilities:
* Develop and maintain relationships with internal and external customers.
* Provide creative and technical consultation to internal Sales teams and external creative agencies.
* Project manage campaign trafficking and implementation.
* Educate customers about developing formats on Google's O&O properties.
* Serve as the expert for display ad policies and technical specifications.