Accountant Job

ACCOUNTANT needed for a contract opportunity to join Yoh's client in Rockville, MD.

What You'll Be Doing:

- Responsible for the coordination of collection activities for Client and related subsidiaries customer account balances
- Process periodic aging reports to maintain focus of problematic and frequently delinquent customers.
- Responsible for maintaining a clean aging free of small balance debit items.
- Responsible for resolution of credit items within the AR subsidiary ledger and for processing refunds related to Client('s) and subsidiaries.
- Generate dunning notices and statements of account to provide correct customer contacts sufficient information to expedite payments.
- Initiate telephone calls to proper customer contacts on outstanding balances.
- Respond to customer inquiries though online access, email, telephone, fax CRM, written requests and document such activities in each customer's A/R correspondence record as needed for future reference.
- Review monthly logs requests for write-offs and referral of inactive customer to outside collection agencies.
- Prepare periodic and ad hoc reports for senior management as necessary. Maintain statistics monthly, quarterly and annually for historical review and future planning needs.
- Monitor compliance by Client('s) Information Services Department with regard to approval of credit or re-entitlement of any delinquent customer/subscriber who is requesting new/additional services.
- Maintain open line of communications with Client('s) product services department on major customer issues or requests for service termination if additional intervention is necessary.
- Ensure timely receipt processing on specific delinquent accounts are properly recorded and reflected. Follow-up to closure on all suspended or incorrect deposits, missing documentation or errors causes by Client('s) staff or by depository bank as identified via customer or internal identification.
- Maintain historical records on customer/subscriber accounts written off or referred.
- Ensure the proper interface or manual journal entries are properly recorded to the customer subsidiary ledger and the general ledger.
- Reviews and resolves any inconsistent or deposit data as necessary.
- Provides internal and external customer service on all issues related to customer payments and deposit activities.
- Responsible for doing research and analysis including account reconciliation's to resolve customer inquiries and disputes.
- Responsible for the supervision, oversight and performance review of junior collection analysts.
- Prepares and documents standard operating procedures and updates for operations responsibility area.
- Responsibly for communication with outside collection agency, as required.
- Assist with generation of Summary Aging Reports.
- Assist with generation of Termination Date/Dunning Letter Dates report.
- Assist with preparation of collections agency referrals file, including reviewing and adjusting for any new payments received.
- Assist with processing of Bankruptcy Notices, including identifying applicable account(s),
- Distribution to applicable collector for processing of write-off, generation of account statement.
- Updating of customer billing/AR system to reflect current account billing address, contacts and email address.
- Identify and resolve, or work with appropriate area to resolve, any inconsistent or incorrect billing contact/address information as necessary.

What You Need To Bring To The Table:

- Bachelor's Degree in Business, Finance, or Accounting, preferred.
- Five (5) or more years of related work.
- Excellent verbal communication and customer service skills.
- Strong analytical problem solving skill essential.
- Must be detail oriented, possess ability to multi-task and be able to prioritize effectively.
- Proficiency with personal computers, Microsoft Office and Microsoft Excel.

GET HIRED. APPLY NOW!

RECRUITER: Jeff Delle Chiaie

Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

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