Account Manager

Client Services

* Assist Account Director in strategic development and growth of accounts
* Manage and control day to day client contact
* Produce and distribute agendas to client prior to the meeting taking place
* Responsible for account admin: status reports; contact reports (distributed within 24 hours); meeting agendas and budget tracking and reporting
* Attend strategy and planning meetings (when appropriate, presenting at these when required)
* Ensure Agency standards are maintained with regard to the quality of written communications
* Present creative work (with Account Director/creative team as appropriate)

Project Management

* Prepare creative briefs, obtain client and internal approval and brief creative team
* Brief Production and Planning teams/resource, where appropriate
* Ensure all work produced is on brief
* Manage client's projects through the Agency and delivery from external suppliers (e.g. photographers, production companies, agents etc)
* Manage the approval process of broadcast communication bodies e.g. Clearcast and RACC
* Responsible for the delivery of client projects, from inception through to final outputs
* Ensure production schedules for all work are produced, updated and distributed to all those concerned
* Check artwork for accuracy and appropriateness against brand guidelines prior to forwarding to clients
* Oversee management of copy supply
* Issue copy instructions
* Ensure client approval is gained at each stage of the process, in line with project plans

Finance

* Manage time effectively with an eye on profitability.
* Understand and work with the synergist job management system
* Generate estimates and invoices in a timely manner and monitor and report on account profitability to Account Director on an ongoing basis
* Know credit insurance limits and payment terms for each client
* Understand and monitor target number of hours/income per hour for each client
* Monitor and control work in progress costs
* Production of estimates for client approval prior to proceeding
* Managing costs from third party suppliers ensuring best value for money
* Ensure production of Work In Progress reports and distributed to all those involved

Business Development

* Identify any business development opportunities, either with existing clients or potential clients and pursue them further, with support of the senior team if needed
* Coordinate the pitch process, taking the lead and/or supporting the senior team if appropriate
* Promote and the reputation of the Agency and its brand in the overall marketplace through attending networking events

Person Specification

* Demonstrable experience in digital marketing
* A knowledge of TV production and the copy clearance process an advantage
* Understand brand and marketing strategy
* Excellent communication skills
* Ability to follow processes
* Attention to detail - with excellent account administration and proofreading and copy checking skills
* Ability to demonstrate a hands on approach to account management
* Comfortable presenting to clients - both creds meetings and presenting creative
* Proficient in the Microsoft Office suite of products, especially Excel and Powerpoint
* Excellent time and diary management skills
* Ability to multi-task
* Motivated, self-starter
* Experience of managing budgets, profitability and invoicing