Account Delivery Manager

We are urgently looking for an experienced Account Delivery Manager for a 1 year contract with a global outsourcing organisation based in Sydney's Western Suburbs.

You will have 10+ years of professional experience in capability and in delivery management. A tertiary qualification or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience

KNOWLEDGE AND SKILLS REQUIRED

- 10+ years relevant business experience with multiple customers
- 5 - 10 years Capability experience in Delivery operations
- Track record in successfully achieving/exceeding operational goals
- Ability to work and perform in a Matrix organization structure
- Proven delivery track record
- Multi-cultural and multi-country experience desired; experience in effective utilization of remote delivery capability
- ITIL/ITSM experience and basic certification (ITIL V3 fundamental)
- New business development experience would be an advantage
- Experienced in Risk Management, Operational Governance, Change Management, and Request for Service (projects)
- Strong interpersonal, communication, negotiation and presentation skills.
- Ability to build & sustain strong customer relationships at the senior level
- Strong influence & negotiation skills
- Demonstrated ability in financial management
- Ability to apply business management, financial concepts & contracts knowledge to analyse business needs and develop recommendations

Please click the APPLY NOW button or send your resume directly in WORD FORMAT ONLY.

For further queries please call JASMINA.