Workstation PC Technician - Senior

WORKSTATION PC TECHNICIAN PLEASANTON, CA CONTRACT OPPORTUNITY

Our client is one of the nations leading health care organizations seeking a PC Tech for a contract opportunity. This assignment will consist of site visits to inventory existing equipment and working pilot sites. Contractor will do deployments, configure workstations, trouble shoot HW/SW errors. Configure document and bar code scanners.

UNDER THE GUIDANCE OF IT REPRESENTATIVES, DUTIES MAY INCLUDE SOME OR ALL OF THE FOLLOWING:

- Receiving assets, moving equipment within and/or between facilities
- Staging equipment for build/image activity
- Using client proprietary tools to execute PC activity
- Interviewing clients as part of pre-deployment asset discovery
- Executing equipment replacement activity
- Updating asset management system to reflect work performed
- Monitoring daily activity
- Installing and maintaining PC hardware and software
- Troubleshooting network usage and computer peripherals
- Performing system backups and data recovery
- Resolving network communication problems independently
- E-mail administration
- Disk capacity monitoring and network security
- Preparing assets for disposition
- Collaboration with teammates to identify process improvements
- Escalating quickly when issues arise
- Assisting other technicians as needed
- May also involve transporting equipment using a vehicle provided by supplier/contractor between multiple facilities within an assigned service area

REQUIREMENTS:

- Minimum 5+ years experience with PC deployment activity
- Minimum 3 years experience with direct client interaction
- Minimum 2 years experience in team leadership role
- Ability to follow written and verbal instructions
- Must be adaptable to change in process or required activities
- Attention to detail
- Ability to learn quickly
- Professional appearance and behavior, including punctuality
- Background check, drivers check, drug screen and health screen required

PREFERRED

- Health care/Pharmacy experience
- Experience with Point of Sales Systems (POS) presently using Oracle
- Deployment experience
- Citrix experience
- Pharmacy information management software experience
- Windows 7/XP experience

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