Workstation PC Technician - Intermediate

Our client is seeking a talented Workstation PC Technician to support a robust Microsoft based network running XP, Windows 7 and Lotus Notes. Server, PC, MAC and Laptop expertise needed to perform the duties of this position.

Under the guidance of IT representatives, duties may include some or all of the following: receiving assets, moving equipment within and/or between facilities, staging equipment for build/image activity, interviewing clients as part of pre-deployment asset discovery, executing equipment replacement activity, updating asset management system to reflect work performed, monitoring daily activity, installing and maintaining PC hardware and software, troubleshooting network usage and computer peripherals, perform system backups and data recovery, resolve network communication problems independently, e-mail administration, disk capacity monitoring and network security, preparing assets for disposition, other administrative duties.

Note: activity may also involve transporting equipment using a vehicle provided by supplier/contractor between multiple facilities within an assigned service area, as directed by an IT representative.

Skills Required:

- 2 - 5 years' experience with PC deployment activity
- Minimum 2 years' experience with PC Hardware troubleshooting and repair
- Minimum 1 years' experience with direct client interaction
- Ability to follow written and verbal instructions
- Adaptable to change in process or required activities
- Attention to detail
- Quick learner
- Attention to detail
- Professional appearance and behavior, including punctuality
- Proficiency in Microsoft Office Suite

Responsibilities:

- Provide assistance to technicians as needed
- Manage incoming and outgoing assets
- Prepare systems for deployment
- Scan existing asset for applications and settings
- Interview clients to identify special considerations and other settings
- Use KP tools to execute replacement activity
- Collaborate with teammates to identify process improvements
- Escalate quickly when issues arise
- Assist other technicians as needed.

Work Hours: Flexible - schedule to be determined, but evenings and weekends are required.

CompuCom supports Employment Equity and Diversity* CompuCom, the leading IT outsourcing specialist, delivers IT your way. Our clients like working with us because they know that, with CompuCom, it's all about you. Our unique ITSM strategy blends your data center, network, voice, and end user computing environments in an innovative fashion. This radically simplifies your IT, allowing you to focus on growing your business and serving your customers. We are highly regarded by worldwide and regional organizations alike for our pragmatic approach, best practices, and highly skilled workforce. This balance provides the perfect alternative to address the evolving challenges facing you, today and in the future