Windows Systems Support Analyst

SYSTEMS SUPPORT ANALYST 12/2/ MONTH CONTRACT

At COMPUCOM, you re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join CompuCom!

*Currently we re seeking an energetic candidate capable of multitasking in a continuously changing environment to provide support for a leading game development studio.*

This Support Analyst participates as a team member in the implementation and support of systems in a production environment. Works independently to solve moderate to highly complex support problems (tier 2 support). May develop and maintain information for knowledge base. May also analyze and evaluate computer systems and execute performance analysis.

QUALIFICATIONS:

- 2-4 years work related experience required or an equivalent combination of education and experience
- Strong understanding of software products required
- Experience with Windows OS environment along with IIS, SQL, and SCOM
- Windows Administration experience
- Must be able to communicate effectively and participate as a leader in a team environment
- Strong problem resolution and analytical skills required
- Good decision-making and customer service skills required
- May require specialized knowledge in technical areas
- Must have the ability to configure and troubleshoot
- Sound understanding of networking preferred
- Bachelor's degree in Computer Science (or related field) or MCSE preferred

CompuCom, the leading IT outsourcing specialist, delivers IT your way. Our clients like working with us because they know that, with CompuCom, it'sall about you. Our unique ITSM strategy blends your data center, network, voice, and end user computing environments in an innovative fashion. This radically simplifies your IT, allowing you to focus on growing your business and serving your customers. We are highly regarded by worldwide and regional organizations alike for our pragmatic approach, best practices, and highly skilled workforce. This balance provides the perfect alternative to address the evolving challenges facing you, today and in the future. More than a trusted advisor, CompuCom is your trusted doer.