Windows Service desk Support Denmark - Danish Speaker

Windows Service desk support Denmark - Danish speaker

Windows Support - My client is looking for a windows specialist on a 6 month contract based in Denmark.

The ideal candidate should have experience in

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UNIX client workstations and Servers, Windows client workstations and Servers, Linux, HPUX, SUN, Windows
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VMware environments, Storage Devices
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Scripting
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Process definitions and improvements
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Network investigation and troubleshooting
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Specific infrastructure support functions (ex. Backups, hardware repair, terminal server, SAMBA administration, remote console)
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On-site hands for other IT support groups (ie. Networking and Computing Services)On-site administration of asset management responsibilities including applying asset tags to new IT assets (typically Servers & storage) and physical count/verification of IT assets located in supported data centers during annual asset inventory exercise.
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Systems administration functions (ex. monitoring, disk management, computer room maintenance, technical planning and consulting, System imaging and configuration)
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Technical Server and storage set up, deployment and support
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Diagnosis of cross-disciplinary (server, storage, network, application) incidents
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Application support on a site-by-site or remote basis (CDP, Netbackup, Symantec EP11)
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Interaction with other IT towers such as: Networks, NAS storage, Remote Access, Enterprise services/Servers
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Frontline Support: call tracking queue, providing resolution to end users by phone and through desk side assistance, utilizing call tracking tools, a knowledge database, and adherence to standard, pre-defined support processes
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Operations Support : maintenance and administration of the infrastructure maintaining a tape backup schedule and media management.
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Good Experience in OS Troubleshooting (Windows XP and Windows 7).
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Basic application troubleshooting knowledge.
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A+ Certification
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Good Hands on Experience in IMAC activities.
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Good Experience in Data Backup Techniques.
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Knowledge in Networking. (LAN/WAN)

For more information please call Dilan or email (see below)